Right of withdrawal
Right of withdrawal for the sale of goods
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.)
Cancellation Policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,
- on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided you have ordered one or more goods under a single order and they are delivered in a single shipment;
- on which you or a third party designated by you, who is not the carrier, have taken possession of the last good, provided you have ordered several goods under a single order and they are delivered separately;
- on which you or a third party designated by you, who is not the carrier, have taken possession of the last partial shipment or piece, provided you have ordered a good that is delivered in several partial shipments or pieces;
To exercise your right of withdrawal, you must inform us (Felix Carle, Lindenallee 9, 67549 Worms, Phone number: 017672192204, E-mail address: team@rueckraum.com) by means of a clear statement (e.g., a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning goods suitable for parcel shipment and the direct cost of returning goods not suitable for parcel shipment. The cost of returning goods not suitable for parcel shipment is estimated at a maximum of approximately EUR 6.99.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Reasons for exclusion or expiry
The right of withdrawal does not exist for contracts
- for the supply of goods that are not prefabricated and for the production of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that are liable to deteriorate or expire rapidly;
- for the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the contract, the delivery of which can only take place after 30 days, and the actual value of which is dependent on fluctuations in the market which the trader cannot control;
- for the supply of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
- for the supply of goods if they have been inseparably mixed with other goods after delivery due to their nature;
- for the supply of sealed audio or video recordings or computer software if unsealed after delivery.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
- To Felix Carle, Lindenallee 9, 67549 Worms, E-mail address: team@rueckraum.com :
- I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/
provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.)
Cancellation Policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,
- on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided you have ordered one or more goods under a single order and they are delivered in a single shipment;
- on which you or a third party designated by you, who is not the carrier, have taken possession of the last good, provided you have ordered several goods under a single order and they are delivered separately;
- on which you or a third party designated by you, who is not the carrier, have taken possession of the last partial shipment or piece, provided you have ordered a good that is delivered in several partial shipments or pieces;
To exercise your right of withdrawal, you must inform us (Felix Carle, Lindenallee 9, 67549 Worms, Phone number: 017672192204, E-mail address: team@rueckraum.com) by means of a clear statement (e.g., a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning goods suitable for parcel shipment and the direct cost of returning goods not suitable for parcel shipment. The cost of returning goods not suitable for parcel shipment is estimated at a maximum of approximately EUR 6.99.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Reasons for exclusion or expiry
The right of withdrawal does not exist for contracts
- for the supply of goods that are not prefabricated and for the production of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that are liable to deteriorate or expire rapidly;
- for the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the contract, the delivery of which can only take place after 30 days, and the actual value of which is dependent on fluctuations in the market which the trader cannot control;
- for the supply of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
- for the supply of goods if they have been inseparably mixed with other goods after delivery due to their nature;
- for the supply of sealed audio or video recordings or computer software if unsealed after delivery.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
- To Felix Carle, Lindenallee 9, 67549 Worms, E-mail address: team@rueckraum.com :
- I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/
provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.